🔄 Return Policy — AFKFQA
Effective Date: [insert date]
At AFKFQA, we are committed to ensuring that you are completely satisfied with your purchase. If you are not satisfied with your order in any way, we are here to help.
- Return Eligibility
Items must be returned within 30 days of the delivery date.
Items must be unused, unwashed, and in the original packaging.
Proof of purchase (order number or receipt) is required.
- Non-Returnable Items
The following items are not returnable:
Items marked “Final Sale”
Personalized or customized products
Gift Cards
- How to Initiate a Return
To return an item, please contact our customer service team at returns@afkfqa.com and provide your order number and reason for return.
We will provide return instructions and return shipping address.
- Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is for a damaged or incorrect item.
We recommend using a trackable shipping service to ensure your return is delivered safely.
- Refunds
Once we receive and inspect your return, we will process your refund within 5-7 business days.
Refunds will be issued to your original method of payment.
Shipping costs (if applicable) are non-refundable.
- Exchanges
If you would like to exchange your item, please follow the return process and place a new order for the desired product. - Damaged or Wrong Items
If the item you received is defective, damaged or wrong, please contact us at support@afkfqa.com within 7 days of receipt. We will resolve the issue as soon as possible at no additional charge. - Contact Us
If you have any questions about our return policy, please feel free to contact us:
📧 Email: returns@afkfqa.com